Shipping Policy

Read Maison Sonraj’s shipping policy to know everything about our delivery options, costs, and timelines for your niche perfumes and luxury eyewear. We aim to provide a seamless shipping experience for all our valued customers.

Delivery Options and Costs

Maison Sonraj offers free shipping across Pakistan for all domestic orders. Whether you are purchasing high-end watches, exclusive perfumes, or luxury eyewear, you won’t incur any additional shipping charges. This offer is valid only for deliveries within Pakistan.

Delivery Timeline

Once your order is processed, expect delivery within 6-8 working days. This timeline starts after the processing of your order and does not include the initial handling time, which may vary depending on order volume and product availability.

Trackable and Secure Shipping

We use a trackable delivery service to ensure your luxury purchases reach you safely. Most deliveries require a signature upon receipt. You can track your order using the shipping confirmation email sent once your order is dispatched. We deliver strictly to the address provided and will not leave packages unattended. If you are unavailable, we will arrange a redelivery.

Return and Exchange Policy

Please note that returns or exchanges are not permitted, except where the brand warranty applies. For assistance, contact us at maison@sonraj.com.

Handling Delivery Delays

While we strive to meet the delivery timeline, unforeseen events like extreme weather or road disruptions may cause delays. We appreciate your patience in such situations.

Contact Us

For any questions or assistance regarding shipping, reach out to our customer service at maison@sonraj.com or call +92 21 35140647. We are dedicated to ensuring your complete satisfaction with every luxury order.